DO NOT USE WATER NOTICE

DO NOT USE WATER NOTICE

1/9/2014
On January 9, a chemical spill occurred along the Elk River, causing contamination of the Kanawha Valley water system. The entire Kanawha Valley water system is affected, including Kanawha, Boone and parts of Putnam counties.

CONDITIONS INDICATE THERE IS A HIGH PROBABILITY THAT YOUR WATER IS CONTAMINATED. TESTING HAS NOT OCCURRED TO CONFIRM OR DENY THE PRESENCE OF CONTAMINATION IN YOUR WATER.

What should I do?

DO NOT USE THE WATER.
Due to the nature of the contamination, it is not safe to use the water for any purpose. Alternative sources of water should be used for all purposes.
Bottled water or water from another, safe source should be used for drinking, making ice, brushing teeth, washing dishes, bathing, food and baby formula preparation and all other purposes until further notice. The current acceptable uses of tap water are toilet flushing and firefighting.

The need for this order is due to a chemical spill of 4-Methylcyclohexane Methanol along the Elk River in Charleston.

What is being done?
Water quality specialists continue to monitor both raw and finished water and crews will conduct flushing throughout the distribution system.

Will be West Virginia American Water will inform you when it is determined that the water is once again safe to use.

For more information, please contact Customer Service at 1-800-685-8660.

General guidelines on ways to lessen the health risk are available from the EPA Safe Drinking Water Hotline at 1-800-426-4791.

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

This notice is being sent by West Virginia American Water.